Returns & Exchanges - Debriefs Mens Underwear

Return request

We accept eligible returns within 30 days of delivery if you purchased the wrong size or would like to exchange an item for a different style. All ordinary return items must be unworn, unopened and still in their original packaging. Because underwear is a hygiene-sensitive product, clearly opened items are ineligible for a refund or exchange and will be returned to the customer at their own expense.

Return shipping is free for eligible returns from Australia and New Zealand. Customers in other countries may still return eligible items, but there may be return shipping costs.

To submit a return request, please complete the form below and we will get back to you with next steps.

If you are requesting a refund or replacement under our First Pair Guarantee, please select that option from the dropdown below. The guarantee covers one worn pair from a first eligible purchase, including a multipack. Sale items and subscriptions are excluded, original shipping costs are not refunded and you will not be required to return the covered pair. Please include details about the problem you experienced in the message section below.